Privacy Policy

Last updated on Jan 14, 2025

This privacy policy sets out how Example LLC collects, processes, and uses your Personal Information through your use of our Services.

Your privacy is important to us. This Berlime Solutions Personal Data Protection Policy sets out how Berlime Solutions comply with the provisions of the Personal Data Protection Act 2012 of Singapore (“PDPA”).

We also want you to understand the way in which we collect, use, or disclose your Personal Data. This Personal Data Protection Policy sets out:

  1. Our policies on how we manage your Personal Data;
  2. The types of Personal Data we collect, use, disclose, and/or retain;
  3. How we collect, use, disclose, and/or retain your Personal Data; and
  4. The purpose(s) for which we collect, use, disclose, and/or retain your Personal Data.

You agree and consent to us and our authorized third parties to collect, use, disclose, and/or retain your Personal Data in the manner set forth in this Personal Data Protection Policy.

This Personal Data Protection Policy supplements but does not supersede nor replace any other consent which you may have previously provided to us nor does it affect any right that we may have at law in connection with the collection, use, disclosure, and/or retention of your Personal Data.

We may update this Personal Data Protection Policy from time to time as Berlime Solutions deems fit. Should any revision(s) be made to this Personal Data Protection Policy, updates will be published on our public site (http://www.berlime.com/privacy-policy/). Subject to your legal rights in Singapore, the prevailing terms of the Personal Data Protection Policy shall apply.

This Personal Data Protection Policy forms a part of the terms and conditions governing your relationship with us and should be read in conjunction with such terms and conditions (“Terms and Conditions”). In the event of any inconsistency between the provisions of the Personal Data Protection Policy and the Terms and Conditions, the provisions of the Terms and Conditions shall prevail.

1. Your Personal Data

In this Personal Data Protection Policy, “Personal Data” refers to any data and/or information about you from which you can be identified by, either (a) from that data; or (b) from that data and other information to which we may have legitimate access to. Examples of such Personal Data collected by Berlime Solutions include but are not limited to:

  1. Information about your usage of and interaction with our website and/or services including computer and connection information, device capability, bandwidth, statistics on page views and traffic to and from our website;

  2. Information relating to payments, such as your bank account number or credit card information;

  3. Personal Data of your family members, such as next of kin, spouses, and children;

  4. Your employment history, education background, and income levels;
  5. Your name, NRIC, passport or other identification number, telephone number(s), mailing address, email address and any other information relating to you which you have provided in any forms you may have submitted to us, or in other forms of interaction with you

2. Collection of your Personal Data

Generally, we may collect your Personal Data through the following ways when you:

  1. Access our websites or perform an online transaction;
  2. Interact with any of our employees or partners;
  3. Submit an application to us for services and benefits;
  4. Respond to our request for additional Personal Data;
  5. Ask to be included in an email or other mailing list;
  6. Request that we contact you;
  7. Respond to our initiatives or promotions; and
  8. Submit your Personal Data to us for any other reason.

When you browse our website, you generally do so anonymously, but please see section 6 below on cookies.

3. Purposes for the Collection, Use and Disclosure of Your Personal Data

Generally, we may collect, use, disclose, and/or retain your Personal Data for the following purposes:

  1. Provide you with benefits and services that you have signed up for with us;

  2. Provide you with courses;
  3. Assist you with your enquiries;
  4. Process payment for your services rendered or any other purchases;
  5. Improve customer services, such as resolving complaints and handling requests and enquiries;

  6. Conduct research, surveys and interviews;
  7. Keep you updated on our events;
  8. Inform you about our membership benefits, services, and events that we think may be of interest to you (“Marketing Materials”) via mail, electronic mail, telephone (voice or SMS-Text), facsimile or social media platforms, if you have consented to us sending you Marketing Materials; and

  9. Comply with applicable laws and regulations.

4. Marketing/ Optional Purposes

If you would like to withdraw your consent to us sending you Marketing Materials, you may withdraw your consent at any time by informing us through the unsubscribe options through applicable electronic channels or email us at [email protected]. We will remove your details from our direct marketing database within one (1) month from the date of receipt of your consent withdrawal request.

Please note that notwithstanding the withdrawal or withholding of your consent to us sending you Marketing Materials, we may still send you non-marketing messages such as surveys, customer-service notices and other service related notices.

5. Disclosure of your Personal Data

We may disclose your Personal Data to the following group of external organizations for purposes mentioned above, subjected to the requirements of applicable laws:

  1. External banks, financial institutions, credit card companies and their respective service providers;

  2. Our professional advisers such as our auditors;
  3. Relevant government regulators, statutory boards or authorities or law enforcement agencies to comply with any laws, rules, guidelines and regulations or schemes imposed by any government authority;

  4. Third party reward, loyalty, privileges and co-branded program providers;

  5. Business partners that provide any membership services and benefits; and

  6. Any other person in connection with the purposes set forth above or for other purposes where you have given us your consent.

6. Use of Cookies

We may collect or analyze anonymized information from which individuals cannot be identified (“Aggregate Information”), such as number of users and their frequency of use, the number of page views (or page impressions) that occur on our websites and common entry and exit points into our websites.

We make use of “cookies” to store and track Aggregate Information about you when you enter our website(s). Such cookies are used to track information such as the number of users and their frequency of use, profiles of users and their online preferences.

Such Aggregate Information collected may be used to assist us in analyzing the usage of our website(s) to improve your online experience with us.

Should you wish to disable the cookies associated with these technologies you may do so by changing the setting on your browser. However, please note that this may affect the functionality of the website(s).

7. Third-Party Sites

This digital service may contain links to non-Government digital services whose data protection and privacy practices may differ from ours. We are not responsible for the content and privacy practices of these other digital services and we encourage you to consult the privacy notices of those digital services.

We encourage you to learn about the privacy policies of such third party website(s) by checking the policy of each site you visit and contacting its owner or operator if you have any concerns or questions.

8. Protection of your Personal Data

To safeguard your personal data, all electronic storage and transmission of personal data is secured with appropriate security technologies.

9. Accuracy of your Personal Data

We take all reasonable measures to ensure that your Personal Data remains accurate, complete and up-to-date.

You may also keep us informed when there are any updates to your Personal Data by contacting us directly.

If you wish to withdraw your consent to any use or disclosure of your Personal Data as set out in this Personal Data Protection Policy, you may contact us via [email protected].

Please note that if you withdraw your consent to any or all use or disclosure of your Personal Data, depending on the nature of your request, we may no longer be in a position to continue to provide membership benefits and services to you.

Such a withdrawal may therefore result in the termination of any membership that you may have with us.