FAQ

Be sure to read through on things that you are not clear with

Have Any Questions?

Website
FAQs

Most questions we get from our clients.

We recommend the Basic Package first. Depending on your Maintenance plan, you can take advantage of the complimentary hours to change/edit your website. This is a recommended way to start off and discover what you need in a webiste.

For “.com” it is between USD 8 – USD 15 per year.

For “.sg” and “.com.sg”, it is between SGD 50 – SGD 70 per year.

Price may vary depends on where you get it from. We do not include a domain name in any of our packages/plans.

We do not include domain name. However, if you want us to do it for you. We will add 50% of the total bill from the registrar.

For example: If the domain cost SGD 10 per year, we will charge you SGD 15 per year.

The answer is unlimited with an additional design development cost at S$15/hour. You can create anything that you could think of. However, there is a standard guide to follow for the network, systems to work smoothly. Our developers will help you guide on the design aspect.

Business E-Mails will be made available once you have make payment for any hosting plan you choose. Click here for more details about domain name and hosting.

Please note that this e-mail is for normal communication purpose only and not account creations or other than basic usages.

Yes! It is yours.

However, when you opt to maintain with us, you may not have access for safety purposes (like misclicks, design breaks, website crashes etc.). Since we maintain for you, it is not worth the risk to have your website crashed.

You can opt-out maintenance plan and explore your own if you want! However there will be no support from us.

We are able to help you make changes as long as you maintain with us after the complimentary maintenance period is over. We call it, Ad-Hoc task.

Ad-Hoc task is whenever you need to add or change features in the future after you have your website launched. This way, we won’t leave you hanging when your website is up and running. Basic maintenance plan have free 1x Ad-Hoc task per month, 2x for Pro maintenance plan and 3x for Geek maintenance plan.

Ad-Hoc task rate is based on S$15/hour. Each ad-hock task is 5 hours, hence S$75 per Ad-Hoc. Rates may varies according to your maintenance plan.

Have Any Questions?

Maintenance FAQs

Most questions we get from our clients.

You can start of with Basic plan for the first year and see if you require and upgrade for the following year.

You will get a 3 months FREE maintenance if you choose to maintain with us.

Yes, the nature of having a website requires us to pay a certain amount of fees to connect with servers and keep your website secure from spam or malware attack.

However, if you know how to maintain yourself you may not choose a maintenance plan with us.

The overall costs is about the same. However, if you create your own website with WordPress, you will get the exact features you want and remove the features you don’t need. This allows you to pay what you only need.

All platforms has it’s own pros and cons. At Berlime Solutions, we only use WordPress. (Bootstrap coming soon)

If you know the technicality and know how, by all means. If No, there are chances that your website may not function as it should. There will be no support or guide/teach on how to maintain.

However, you may search in YouTube for many tutorials.

Ad-Hoc task is whenever you need to add or change features in the future after you have your website launched. This way, we won’t leave you hanging when your website is up and running. Basic maintenance plan have free 1x Ad-Hoc task per month, 2x for Pro maintenance plan and 3x for Geek maintenance plan.

Ad-Hoc task rate is based on S$15/hour. Each ad-hock task is 5 hours, hence S$75 per Ad-Hoc. Rates may varies according to your maintenance plan.

Have Any Questions?

Host with us
FAQs

Domain Services include domain name and hosting.

We use between Siteground, Hostinger and Contabo VPS as shared hosting provider for Basic hosting plan.

For above than Basic hosting plan, we will use between Digital Ocean, Vultr, Linode & Siteground.

Your host may vary depends on your website traffic, usage & content size.

Host with us is an option if you do not want to manage the billing, settings, configurations updates on your own hosting account. We simply provide a “manager” services for your Hosting.

When you host your website with us, we will use our own hosting accounts under Berlime Solutions. To answer, NO, it is not yours.

However, you may request a hosting tour via video-call (fees applies) to have clarity how is the hosting back-end look like.

Shopping Cart
Scroll to Top